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Forums Performance Management Smart Notification

Adding images to Smart Notes

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thummel1
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7/21/2023 8:32 PM
Hi, is anyone able to add images to Smart Notes these days? Images, specifically for our logo, used to work when we saved to a file path on a local server, then they broke when we changed to Sharepoint. I tried using the Sharepoint url, and we have tried using a folder location in the LBI server, and all attempts return a non-image icon. Here are the following HTML codes I have tried using, is it my coding that is incorrect or are images no longer compatible with Smart Notes? We are on version10.0.10.0.598

Sample 1

Sample 2

Sample 3

Sample 4

Sample 5

Sample 3
Tags: Smart Notes, Smart Notifications; HTML, Logo Images, Logo
thummel1
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7/31/2023 8:29 PM
SOLUTION: FYI, I have a solution for anyone attempting to add images to smart notes. For us, our Administrative Applications team created a virtual directory in IIS. From there, we save our images as jpg or png. Here is the syntax we used to generate the image on the letter template:
Image