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Error with print manager

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jolu12
New Member
Posts: 1
New Member
9/27/2012 5:26 PM
recently got windows 7, now print manager won't load. get an error when going to that screen
Greg Moeller
Veteran Member
Posts: 1498
Veteran Member
9/27/2012 5:45 PM
Is it Windows 7 or an update to IE that is causing your difficulty. If I remember correctly, IE9 isn't supported until 9.0.1.9
I think some people on this forum have been able to make it work in compatibility mode, though. Right folks?
Phil Romov
Veteran Member
Posts: 44
Veteran Member
10/1/2012 4:18 PM
I'm on Windows 7 Pro, and have not had any issues whatsoever.

I do remember in the ye-olden-days you had to install some MSXML update, but I doubt that's the issue today. Do try compatibility mode.

Also add ?_DEBUG=TRUE to your initial URL and it should pop up a debug window. Then try the error screen and see if the trace/debug window sheds any light on it