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Field Help Error on Lawson 10.0.3

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Carl.Seay

Veteran Member

Posts: 110

9/13/2013 7:16 PM

I'm getting an error message on all forms when I try to turn on Field Help. The message is:

Invalid server response calling: objprop
Invalid XML - Root node does not exist

I've followed the Infor Support articles, with no luck. Is anyone on 10.0.3 experiencing this error?

John Henley

Posts: 3359

9/13/2013 7:52 PM

I do remember running into issues with that.
I'm assuming you installed the apps field help (it's separate a .jar install).

Carl.Seay

Veteran Member

Posts: 110

9/19/2013 2:58 PM

I believe that's what I'm missing. Besides the Apps InfoCenter, there is an install for Apps Help that I missed.

Thanks

Roger French

Veteran Member

Posts: 549

9/20/2013 1:19 PM

Carl did you ever get Field Help to work?

I'm running into the same issue on v10.0.2 apps. I've already installed Info Center, and Apps Help. I've got a case with Infor open about it, so far unresolved. I've tried just about everything. It seemed to happen after I installed a bunch of environment and apps patches.Form help DOES work though.

-Roger