PrevPrev Go to previous topic
NextNext Go to next topic
Last Post 9/15/2014 8:22 PM by  Chris C.
BLANK ESS when logging into portal
 2 Replies
 1 Subscribed to this topic
 64 Subscribed to this forum
Sort:
You are not authorized to post a reply.
Author Messages
Chris C.
IS Analyst
MedStar Health
New Member
(4 points)
New Member
Posts:2


Send Message:

--
9/15/2014 7:25 PM
    Currently i've had a lot of my employees come to me with the problem that they are able to log into the portal but the ESS dropdown is not showing.  I've verified that all of the users have the ESS role in Lawson Security and have also tried using an SQL query to reset their ESS with no luck.  Anyone experience this problem and have any success troubleshooting it?

    Thanks,
    BarbR
    Veteran Member
    (888 points)
    Veteran Member
    Posts:306


    Send Message:

    --
    9/15/2014 8:01 PM
    Sounds like portal bookmark security. Do the have the right group security for ESS?
    Chris C.
    IS Analyst
    MedStar Health
    New Member
    (4 points)
    New Member
    Posts:2


    Send Message:

    --
    9/15/2014 8:22 PM
    Yes they do, we also utilize LBI and the ESS seems to work just fine on that.  For some reason it is just not displaying on the portal for certain employees.  None of which have anything out of the ordinary in their settings.
    You are not authorized to post a reply.