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Crystal and LBI Drill Around

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Katfra

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Posts: 30

10/18/2010 12:18 PM

I have a crystal report i loaded on my dashboard in LBI. I'm trying to test it before moving into production and think i may have missed something. I want my user to be able to see the report and drill around on it. Is there something that needs to be done to allow for this function?

Jimmy Chiu

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Posts: 641

10/19/2010 5:12 PM

Under report services administration > system settings > default drillaround settings > status (disabled/enabled)

Katfra

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Posts: 30

11/2/2010 1:56 PM

Thank you. I found out i'm 4 versions behind so that may be causing some of my problems. I did change my setting to enable but still not able to drill around. I'll have to wait for IT to update our system and try it at that piont.

Greg Moeller

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Posts: 1498

12/15/2010 6:15 PM

There is also a very good KBA on lawson's website.
KBA 558230 for troubleshooting this exact issue.