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Forums User Experience Lawson Portal

Lawson Portal and ImageNow Learnmode AP20.1

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jennifer b
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8/6/2013 3:14 PM
We are having issues with Lawson Portal 9.0.0.6.175 and IE 7 and IE 8.  The issue is that when we logon to Lawson Portal we are unable use our application plan. The issue is that there is an invisible Lawson Portal window so ImageNow Learnmode is unable to find the correct window. Has anyone seen this?  Is it an issue with the version of Portal or the version of IE? We are using Internet Explorer Learnmode. We can see the invisible window using AccExplorer. We have found that Firefox doesn't have the invisible window but we can't use IE learnmode with Firefox. Any suggestions to get the application plan to work?

Thanks!
strahoon
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8/7/2013 6:14 PM
We are using Lawson Porta 9.0.1.10 but have ran into a similiar issue with Windows 7 IE8. in Imagenow try changing the Learnmode Method to Title name instead of application name.
jennifer b
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8/8/2013 3:57 PM
we are using window title. However, both windows have the same name so if it finds the invisible window then the application plan fails. It fails when we are trying to script the vendor name.