Supply Chain - Requisition Approvals

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Dino
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Hello,

I am new to this forum. My name is Dino and I work as an applications support in Manila Support Cloudsuite Supply Management.

I am new to the technology and somewhat on study mode. I have learned the basics but there are some tricky issues. I have read some documents and did some troubleshooting prior to asking this question

I am setting up a requisition approval in our Lab. I have already setup my username as Level1 and Level2 approval. The IPA workflow looks correct and I did not find any issues. It says that the amount, if it is greater than 500 dollars will only go through level 1 approval. If it goes beyond 1000 it will pass through level 1 and level 2.

However as I kept on submitting sample transactions to have it approved by level 2, it bypasses the level 2 approval. Once it is approved by level 1, it goes directly to Purchase Ordering or warehouse shipments. I have setup Requesting location, Requestor and Inventory company as Header Approval. Is there anything else I may have missed?

Thank you.
Kat V
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Check to see the following:
1. Is it looking at req total or req type total or unit cost?
2. Is it programmed to recognize you at different levels? Is it "skipping" level 2 because it was you in both?
Dino
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HI Kat,

I was instructed that we had a separate IPA team that looked at approval flows. They said it was not in the scope of support to handle this.

Thanks for the tip!