PO31 Stock Return

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brupp
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Hello - I have a stock return in PO31 where unfortunately some time has elapsed between the PO31 entry & the close out, & now there are items where the return quantity is > on hand quantity.  How do I resolve this discrepancy in PO32.2?  Thanks.

Kat V
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I believe - if you are returning something that was already issued out, you're going to need to do it as a non-stock from wherever it expensed to. I don't think you can tied it back to the PO Line.
brupp
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That makes sense. I've opened an incident with Infor to see what they say. I'll post their solution here.
brupp
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Below is Infor's response. I haven't gotten with our IC guru yet but I imagine this is what we will do:

Ok, yes, this happens all the time. Unfortunately, because this is an inventory item, you actually need the quantity on hand in order to return it. The system thinks you are literally returning these items to the vendor, so the stock quantity must exist in order to send it back. Usually, the work around is to adjust in the needed stock on hand quantity using IC24, do the return, this will change the stock on hand quantity reducing it by the quantity entered on PO31, then adjust back in the correct quantity. There will be postings, you may want to make comments on them if needed.
JonA
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It sounds like Infor is recommending that you adjust in just enough to create the return and then create another adjustment to bring stock levels up to the correct on hand qty. We adjust in the amount of the return and then create the return. This way you don't need to make two adjustments.
Jon Athey - Sr. Supply Chain Analyst - Materials Management - MyMichigan Health