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Forums Enterprise Resource Planning & Manufacturing Lawson S3 Procurement

Lawson Requistion Center and Templates

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BBaugus
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Posts: 1
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6/27/2011 7:55 PM
Has anyone out there implemented the new requisition center and experienced any problems with end users not being able to access their shopping templates? We went live with this over the weekend and we have several users who cannot access their templates, we have narrowed it down to a web browser issue, however, our I.T. dept is having to research which setting this may be. I wanted to reach out and see if anyone else has had this problem??

Thanks,

Belinda B
John Henley
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Posts: 3351
6/27/2011 9:31 PM
Did you install the 9011 RQC update?
Thanks for using the LawsonGuru.com forums!
John
chadC
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Posts: 9
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4/11/2013 8:35 PM
Hi Belinda,

I just ran across your post about the RQC Template issue.  I realize it was almost two years ago, but I have a user who is experiencing the same thing...her templates do not show up.  But when she goes to someone eleses computer and logs into RQC, her templates are there.  We've tried reinstalling IE, but that did not help.  Would you happen to know if this ever got resolved for your users, if so, what the resolution was?

Thank you very much for your time,
Chad Carlson
blo1025
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5/10/2013 7:27 PM
We had this same issue.  Check to make sure MSXML4.0 is installed on the PC.  That should fix it.
mark.cook
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5/13/2013 12:33 PM
Agreed, the XML Parser would be the best place to start with that. We have had many PC replacements over the past 1-2 years and without notice people get the new machine and then don't understand why they can't see templates.