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Forums General Dealing with Lawson / Infor

mylawson.com login

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Anne
New Member Send Private Message
Posts: 4
New Member
12/30/2010 3:10 PM
I just got a new laptop with Windows 7 and IE 8 on it. When I go to the lawson support site, I type in my user id and password but I can't log in. The screen refreshes, no error message, status bar displays 'Done'. I'm not having trouble with an other web sites. I checked the login is good on my old computer and also using Chrome on the new one. I have disabled popup blocker, reduced security level, made Lawson a trusted site, nothing is working.
Jimmy Chiu
Veteran Member Send Private Message
Posts: 641
Veteran Member
1/3/2011 1:22 PM
use compatibility view.
MARCO3535
Advanced Member Send Private Message
Posts: 25
Advanced Member
1/3/2011 6:00 PM
what is a compatibility view & how is that function turned on & used?
MARCO3535
Advanced Member Send Private Message
Posts: 25
Advanced Member
1/3/2011 6:00 PM
what is a compatibility view & how is that function turned on & used?
Anne
New Member Send Private Message
Posts: 4
New Member
1/3/2011 6:41 PM
Thanks, but I already tried that and it doesn't work.
CindyW
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Posts: 169
Veteran Member
1/3/2011 8:52 PM
Make sure youdon't have any third pary browser toolbars installed.
Anne
New Member Send Private Message
Posts: 4
New Member
1/4/2011 9:09 PM
The only toolbar was the Bing search that came with the new laptop. I went to control panel and uninstalled the Zugo toolbar. Now I can log into the Lawson web site.