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Forums Infor / Lawson Platforms S3 Systems Administration

Portal Content patch - install guide?

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CindyW
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2/22/2017 2:14 PM

We are Windows, SQL Server, on 9.0.1.13. 

I was asked to apply a portal content patch (this is in our DEV/Test system).  I've not done one in many many years, and could not find any of my old documentation, so I searched in Infor and found what I thought was the install guide - and basically it instructed me to simply run the jar file (java -jar) like a normal tech patch.   (The name of the document I used is "Lawson Enterprise Applications Help for Portal UI Installation Guide" - pretty sure that was not the right one. ) 

 

So in the install.log, it shows this this... 

 

Update Portal Core Files for Environment (LSF9DEV)
 
Version: 9.0.1.13.1235
 
The following actions will be done
 Update Lawson Portal Core Files....

....

 

2017.02.20 16.57.56 Prepare Environment LSF9DEV
Continuing ...

2017.02.20 16.57.56 Activating Lawson Portal Core Files
Continuing ...

2017.02.20 16.57.56 Starting Environment LSF9DEV
Continuing ...
**** 2017.02.20 16.57.56 Completed UPDATE of Lawson Portal Core Files 9.0.1.13.1235
**** InstallID="76"

 

So it looks like it ran and completed.  But when I log into Portal, I see this Portal version: 

Portal 9.0.1.13.793, Technology 9.0.1.13.1285  

Which is different than the version shown in the log file, but honestly I don't even know if they are supposed to match.

I went back out on Infor and now I see a Lawson Portal Installation Guide, but that looks like it is for a complete install of Portal, which I am not doing.  This is just a portal content patch.

Did I screw up something just running the java -jar?  Is there another way that you are supposed to apply a "portal content" patch"  Is there an install guide for portal content patches?   

 

So many questions.   I appreciate any advice. 

JimY
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2/22/2017 2:20 PM
Did you redeploy the application in WebSphere? I think you need to do that after you apply the jar file. Also, you might want to check the Lawson Portal Installation Guide because they may also have instructions for applying updates.
JimY
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2/22/2017 2:26 PM
I checked the install guide and I didn't see anything about WebSphere. The other thing you might do is try clearing your browser cache.
Brian Allen
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2/22/2017 2:36 PM
You should be able to install Portal patches without deploying an environment patch that requires updating Websphere. The Java -jar install method works, but you normally run it twice. Once for PORTAL and again for PORTALWEB.

Another issue that I have encountered is that the Internet Explorer Smart Screen filter (IE Tools | Smart Screen Filter) has caused Portal to display incorrect versions before. You can turn it off to check.
kellyWW
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2/22/2017 4:27 PM
Unless something has changed, the Portal version number is taken from WEBDIR/lawson/portal/portal.js file. You can open that file with notepad or notepad++ on your server to see if the correct version # is in the file (/* LaVersion=8-)@(#)@9.0.1.13.1235). If the version is correct in the file, do as JimY suggested, clear your IE temporary internet files on your computer. If you a shortcut to Lawson in your IE favorites/bookmarks, make sure to uncheck the box for 'Preserve Favorites website data' on the delete browsing history window or press Ctrl + F5 on the portal login page to force IE to request the files from the Lawson server to your local machine. Good luck!
CindyW
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2/22/2017 4:50 PM

Yes I now know I need to run it a second time, and select the other radio button.  And I did that.  But I ran it from the same machine...the app server - hopefully that was correct!  But I don't see anything updated in the install.log.  Does that second run (the webserver update) not update the install.log file?

Brian Allen
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2/22/2017 5:43 PM
Checking our last Portal patch from January, there's only one log group for the core files.  There's not any logging for the second run on 10.0.8. 
John Henley
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2/22/2017 5:59 PM
the PORTALWEB install logs are in the /etc/lawson directory
Thanks for using the LawsonGuru.com forums!
John
CindyW
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2/22/2017 7:51 PM
We do have an install.log for the second run. It's our app server - c$\lawson\portal\instances\ENVNAME

CindyW
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2/22/2017 9:04 PM
Another question. So I ran the installer again, for the webserver, and had copy the Lawson folder over to the webserver. I brought services back up and we can log in, everything appears to be working fine. However, on the log in page, there is no longer a portal version number being displayed. It was there before I ran the webserver part.

Before the patch, the login page displayed:
Portal 9.0.1.13.793, Technology 9.0.1.13.1285

It now just displays:
Technology 9.0.1.13.1285

Any ideas?