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Forums Infor / Lawson Platforms S3 Systems Administration

userenv.exe smoke test fails

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wildT
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Posts: 5
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5/26/2010 8:03 PM
I'm getting this error when running the smoke test for userenv.exe on a new install of 9.0.0.5: You should verify that the ladb process is running.

The ladb process is running but this message is logged in LADB.log when attempting the smoke test: tsConnectInit (0) Unable to attach the ladb shared memory segment


ios.log is logging these messages:
Unable to retrieve SSO Identity. service: logan_EMPLOYEE attribute: EMPLOYEE user: lawson.
Unable to retrieve SSO Identity. service: logan_EMPLOYEE attribute: COMPANY user: lawson.
Unable to retrieve SSO Identity. service: logan_CUSTOMER attribute: CUSTOMER user: lawson.
Unable to retrieve SSO Identity. service: logan_CUSTOMER attribute: CUST_GROUP user: lawson.
Unable to retrieve SSO Identity. service: logan_VENDOR attribute: VENDOR user: lawson.
Unable to retrieve SSO Identity. service: logan_VENDOR attribute: VENDOR_GROUP user: lawson.
Unable to retrieve SSO Identity. service: logan_REQUESTER attribute: REQUESTER user: lawson.

I also get "Operation timed out" for LAUA

Does anyone have any idea what I need to do to fix this? I searched the lawson KB and haven't had any luck. Thanks



John Henley
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Posts: 3351
5/26/2010 9:01 PM
It sounds like websphere con fig issue, i.e. Env vars. Or bouncy castle isn't working. Did you run the regression tests?=
Thanks for using the LawsonGuru.com forums!
John
wildT
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5/26/2010 9:45 PM
The regression tests worked. I've looked through the websphere configuration and I found that I missed the os400.file.create.auth and os400.dir.create.auth under custom properties. It still fails after adding those entries and restarting the app server
MattD
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Posts: 94
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5/27/2010 12:21 PM
Is it possible your user has a default product line of LOGAN? Is your employee service named LOGAN_EMPLOYEE? Have you checked security to make sure the lawson user is setup correctly? If it is using that user to run the test that could be causing the issue.