Login
Register
Search
Home
Forums
Jobs
LawsonGuru
LawsonGuru Letter
LawsonGuru Blog
Worthwhile Reading
Infor Lawson News Feed
Store
Store FAQs
About
Forums
Performance Management
Smart Notification
Templates and Smart Notes
Home
Forums
Jobs
LawsonGuru
LawsonGuru Letter
LawsonGuru Blog
Worthwhile Reading
Infor Lawson News Feed
Store
Store FAQs
About
Who's On?
Membership:
Latest:
Chris Radcliffe
Past 24 Hours:
1
Prev. 24 Hours:
0
Overall:
5187
People Online:
Visitors:
76
Members:
0
Total:
76
Online Now:
New Topics
Lawson Landmark
LPL INSTR Functions
4/5/2024 8:32 PM
I'm writing a simple report using the Create R
Infor SCM
Translating 856 to get the ~ REF^CN^ field
4/3/2024 8:24 PM
We are trying to get the tracking number which is
IPA/ProcessFlow
Sample XML file create Flow
4/3/2024 3:43 PM
Hello everyone, I am new to creating XML files
Lawson S3 HR/Payroll/Benefits
bn105 error message
3/26/2024 6:40 PM
I need to change some of the set ups in our Life I
IPA/ProcessFlow
IPA executing Job
3/13/2024 7:08 PM
New to the IPA world and was wondering, can an IPA
Lawson S3 HR/Payroll/Benefits
Life Age Reduction on benefits plans
3/12/2024 7:15 PM
For our optional life we have an age based coverag
Lawson S3 HR/Payroll/Benefits
BN53.1 Add-In
3/7/2024 3:31 PM
We are migrating to Solstice. They require a
Lawson Business Intelligence/Reporting/Crystal
Domain Name Change
3/5/2024 7:45 PM
Our domain name needs to change and was hoping I c
S3 Customization/Development
Cobol calling Shell Script
2/29/2024 1:27 PM
Has anyone created or modified a Lawson Cobol prog
Infor ION
ION vs IPA
2/29/2024 1:24 AM
We had a person new to Lawson and Infor go to Info
Top Forum Posters
Name
Points
Greg Moeller
4184
David Williams
3349
JonA
3288
Kat V
2984
Woozy
1973
Jimmy Chiu
1883
Kwane McNeal
1437
Ragu Raghavan
1348
Roger French
1311
mark.cook
1244
Forums
Unanswered
Active Topics
Most Liked
Most Replies
Search Forums
Search
Advanced Search
Topics
Posts
Prev
Next
Forums
Smart Notification
Templates and Smart Notes
Sort:
Oldest First
Most Recent First
You are not authorized to post a reply.
Author
Messages
thummel1
Veteran Member
Posts: 121
5/31/2013 3:20 PM
I have a smart note. I also have a template I created to pull the data from the smart note into the template, so when it's emailed to the user, they get a nice customized letter with all their data. This worked just fine yesterday. I made a couple changes to the template and BAM. Now the template is not picking up any of the data from the Smart Note!
Steps I've taken to diagnose are:
I've done a preview of my SQL and it's picking up all required data. I also viewed the Notification "Sample" and it also looks good. I've previewed my template and that just puts empty spaces where the data would typically go, but that's how it looked when it was working correctly. I've also made sure that my template is connected to the Notification (
I've updated my notification, then I go to "alerts" and hit "Process". This worked just fine up until I changed a couple fields in the letter (Do I remember what those were? Nope). Now the email only displays the template with no data in it when the email is delivered! I don't get it! I will shut down my PC and restart as a last ditch effort.
Any thoughts? This is my first Smart Notification and it's incredibly frustrating. All expertise is welcome! :(
Tania
Matthew Nye
Veteran Member
Posts: 514
5/31/2013 3:47 PM
First off, do you have access to the websphere log files? If so, are there any error messages at the time the smartnotifications are sent? I might expect to see a NullPointerException if this is a data issue. I have seen one of two times that this happens:
1. You have blank emails in your email address field where youve assigned email category to the field in the Infoset editor
2. You dont have a registered device for the user that owns the notification, though since this was working previously i doubt this is it
Next question, how are you displaying your data in the notifications? are you using [Values] token or have you explicitly piulling data using [cell...] tokens?
thummel1
Veteran Member
Posts: 121
6/28/2013 11:16 AM
My solution was to re-create the smart notification. Thanks!
You are not authorized to post a reply.