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Last Post 01/21/2019 9:11 AM by  Stephanie
PO31 - Vendor Returns
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Shannon S
Lead Application Analyst - Infor SCM
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01/21/2019 8:53 AM

    We are new to generating vendor returns out of Infor and was hoping someone could share their process with us. 

    Is your buyer/purchasing team responsible for creating the vendor return? If so, do they also "ship" it out or is that part on the receiving team? 

    If anyone has any documentation they could share regarding their process, that would be extremely helpful!

     

    Thanks,

    Shannon

    David Williams
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    01/21/2019 9:07 AM
    What I've typically seen it that the Buyer is responsible for creating the Return and the Receiving Department for shipping it back to the vendor. Then, depending upon how you setup the Return, Accounts Payable has to match the Credit to the Return in order to close it.
    David Williams
    David Williams
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    01/21/2019 9:08 AM
    You can create a Return from an over-shipment Buyer Message (if you're system is setup to create these) or you can key it directly on PO31.
    David Williams
    Stephanie
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    01/21/2019 9:11 AM
    Hi Shannon, What David noted is most typical. Here's a link to a webinar that talks through some tips and tricks with PO31 Vendor returns. Picks up at about 2:00. https://www.youtube.com/watch?v=xwrcBHZXjVA
    Stephanie Kowal | skowal@rpic.com


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