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Last Post 09/29/2021 11:15 AM by  KATHERINE
PO25 error message
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pglibra
Supply Chain Revenue Coordinator
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09/07/2021 7:21 AM

    We have a PO25 agreement with over 1300 lines.

    I was able to add a new item to it but when I went to release agreement, error message "cannot release, review error message for line ####".

    So I went to the newly added line and under the ERRORS tab, it shows "Can only maintain Service Agreements here".

    What happened and how do I fix it?

    Thanks

    Kat V
    Sr Supply Chain System Analyst
    South Broward Hospital District
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    09/15/2021 9:20 AM
    I've never seen an Errors tab on the agreements. How fun! On PO25.1 what do you have the agreement type set to? It's the field directly below the agreement name.
    pglibra
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    09/15/2021 10:01 AM

    Thanks for your reply.
    The agreement type is set to C (Contract).
    What is weird is when I delete the item from PO25, I can release it. But as soon as I add item back on, it stays in Revised status and error comes back. I checked IC11 and all looks fine.

    I attached the PO25 screens showing Error tab and then what shows up when you select Error tab.

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    KATHERINE
    Director, Supply Chain Informatics
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    09/29/2021 11:15 AM
    I have had this error and after many hours we realized that it was related to the GTIN populating in the PO25 at a different UOM than in the IC11. We removed the GTIN from the agreement line and this cleared the error
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