Hi
We have a requirement where the user may require to dynamically reassign a pending user action to another user. We are already using the TimeOut functionality to reassign after 3 days but that is also predefined users or tasks. Is there a way a user can be passed as a variable value to a useraction.
I was thinking if it would be possible to send the user actor name as the value in reason comments and pass it as a value in next useraction node which will be used to reassign to their selected user rather than the default timeout defined user.
Couldn't you create an action that was reassign? And have the user doing the reassigning enter the new user in the comments or something similar? And have the reassign process loop back to the initial useraction after an assign node reassigns the variable from the comment? I haven't tried this and am purely speculating. It sounds like you have user interaction involved with the reassignment, so I would think this would be possible.
Kyle
Thanks All, Adding a reassign action seems to have worked. The only quirk seems to be to have to create a single user task to handle cases being reassigned from a task with filters to a single user.