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Last Post 11/16/2018 3:05 PM by  Hoag Hospital
Lawson Application Analyst
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11/16/2018 3:05 PM

    The Lawson Application Analyst serves as a technical resource for all departments and is responsible for designing, configuring, testing, implementing and supporting Hoag’s Lawson/Infor 10 Enterprise Resource Planning (ERP) system. In this role, you will provide smooth daily operations of information technology, quick resolution to problems, and effective decisions related to new software and/or hardware.

    Required Experience (5+ years):

    • Senior level experience developing code in the Lawson/Infor Finance and Accounting Modules
    • Crystal Reports and SQL
    • Cobol
    • Lawson Smart Office
    • Lawson IBI
    • Lawson IPA
    • Familiar with Lawson Security (ISA/LSA)
    • BSI TaxFactory

    Essential Functions:

    • Collaborates with key stakeholders, end users and other members of the business, patient care and Information Technology teams to optimize system configuration, function and access.
    • Evaluates problem tickets and service requests, customer requests for system changes, data retrieval requests, system performance problems <g class="gr_ gr_112 gr-alert gr_gramm gr_inline_cards gr_disable_anim_appear Punctuation only-ins replaceWithoutSep" id="112" data-gr-id="112">and</g> optimization opportunities, and participate in the timely resolution of these activities.</li>
    • Works together with business advisory groups to provide system solutions that support and enhance the adoption of the electronic medical record and its supporting components.
    • Assures the Information Technology (IT) <g class="gr_ gr_110 gr-alert gr_gramm gr_inline_cards gr_disable_anim_appear Grammar only-ins replaceWithoutSep" id="110" data-gr-id="110">needs</g> support the goals and objectives of the customer as well as the business needs of Hoag.</li>
    • Addresses system concerns for the end-users.
    • Troubleshoots and resolves application errors and other system issues.
    • Identifies system enhancement requests and works with the team to communicate them to the vendor.
    • Tests the system, including any configurations, customizations and new releases, prior to production implementation.
    • Works with end-users and the reporting team to assist with the design and testing of system reports.
    • Communicates system changes to the end users and training staff.
    • Participates as a team member in various enterprise projects.
    • Prepares for and participates in system design, validation and/or remediation sessions.
    • Position may require local travel between various Hoag locations and its affiliates.
    • Position may require participation in the 24/7 department on-call program. On-call employees are required to carry a department-issued phone or pager, respond to calls within 15 minutes, troubleshoot problems and provide services off-site as needed and be available to provide services on-site as needed within 1 ½ hours of being called or paged to respond.
    • Actively leads and takes ownership for the build and maintenance of system dictionaries, profiles, tables, and other configuration points.
    • Troubleshoots and resolves highly complex application errors and other system issues
    • Responsible for addressing a high volume of system-related activities in a timely fashion while consistently maintaining a high level of quality and customer satisfaction.
    • Leads small to medium-sized projects.
    • Understands data flow to/from other systems and works with the Application Integration team to help resolve data integration issues.
    • Manages system concerns for the end-users.
    • Ability to represent customer needs in a complex multi-departmental setting to then be able to offer focused solutions that take all angles into consideration
    • Primary ownership for the build and maintenance of highly complex system dictionaries, profiles, tables, and other configuration points.
    • Independently resolves the most complex, multi-function application errors and system issues
    • Manages system enhancement requests directly with the vendor and various IT Technical teams
    • Leads and/or facilitates system design, validation and/or remediation sessions.
    • Facilitates large projects and functions as a subject matter expert on complex, cross-functional projects.
    • Advanced understanding of how the assigned application(s) impacts or is impacted by other systems throughout the Hoag application architecture and works directly with the Application Integration team to resolve complex data integration issues.
    • Performs other duties as assigned.

    Required:

    Applications Analyst I:

    • Experience and/or training with healthcare information systems and terminology

    Applications Analyst II:

    In addition to the above, the Applications Analyst II will have:

    • Minimum of two (2) years experience with the application, module or equivalent system as assigned
    • Advanced knowledge of the assigned application in at least one functional area (e.g. orders, materials management, etc.)
    • Ability to assist junior staff with the completion of assigned tasks.

    Applications Analyst III:

    In addition to the above, the Applications Analyst III will have:

    • Minimum five (5) years experience with the application, module or equivalent system as assigned
    • Advanced knowledge of the assigned application in multiple functional areas
    • Expert knowledge of the assigned application in at least one functional area
    • Ability to mentor junior application analysts

    Preferred:

    All Levels:

    • Bachelor’s Degree in Computer Science, Information Systems or related field.
    • Five (5) or more years experience with the application, module or equivalent system as assigned
    • Two (2) or more years experience working in a Health Care Application Services department, preferably within an acute care environment

    Hoag is the Place to Be

    We believe that when you join Hoag, you become part of a family. We’re deeply committed to giving back to those who help us serve our community, making your ongoing growth and development our priority. In addition to Pay for Performance salary increases, and sponsored training opportunities, Hoag employees enjoy:

    • Annual performance incentives
    • Safe Harbor bonuses
    • Competitive 401 (k) program with matching contributions
    • Generous Paid Time Off (PTO)
    • Nursing Scholarships
    • Tuition Reimbursement
    • Nursing Clinical Ladder Program
    • On-site childcare at our Newport Beach location
    • Excellent Medical, Dental and Vision coverage
    • On-site Wellness Centers in our Irvine and Newport Beach campuses that include discounted services for massage therapy, acupuncture, meditation and mindfulness, yoga, Pilates and fitness coaches


    We look for passion, an ownership mentality, and out-of-the-box thinking. If this is you and Hoag sounds like home, please apply here today! A member our Talent Acquisition Team will contact you if they want to know more.

     

    There’s no Place Like Hoag

    Recently, Hoag was recognized as the highest ranked hospital in Orange County in a 2018-2019 U.S. News & World Report. The organization was also ranked the #4 hospital in the Los Angeles Metro Area and the #8 hospital in California. The Association for Healthcare Philanthropy recognized 52 U.S. and Canadian nonprofit organizations as high-performing fundraisers in the North American healthcare industry for <g class="gr_ gr_155 gr-alert gr_gramm gr_inline_cards gr_disable_anim_appear Grammar only-ins replaceWithoutSep" id="155" data-gr-id="155">fiscal</g> year 2015. Forty of 52 were U.S. hospital systems.<br />
    We’re an industry leader at the cornerstone of exceptional patient care – but we can’t do it without you.

    Join the conversation and follow us on Twitter, Instagram, and LinkedIn @hoagcareers.

    If interested in the position, please apply at the following link: https://bit.ly/2DMrlCa

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