LBI Tools Tab Reporting My Reports

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Donna
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Posts: 110
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    We have tried creating new lists maintaining existing lists and have not been successful in allowing both of us access to all the reports. I have access to all of my reports and all reports for any prior LBI administrators including Lawson but cannot see the reports she has published to LBI. The new LBI administrator can see some of my reports and all of her reports but there are gaps. Our IT department and Lawson support can't seem to figure this out either but it causes some time consuming inconveniences while trying to support our users.

    Greg Moeller
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      That problem has plagued us as well. So much so, that we actually created a generic user who publishes every single report...
      Then you can use the Content administration feature to assign all ownership to the reports that you want to this user...
      It works well for us... we've actually had to create 3 generic users for 3 different teams that publish/support reports in LBI...
      Donna
      Veteran Member
      Posts: 110
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        Wow! I bet Lawson/Infor knows about this and is ignoring it. We submitted a ticket but they did not know how to fix the problem and acted as though it was unique.
        The interesting thing is that we did not have the issue prior to the v10 upgrade. Now that I know it is not specific to our system I consider this a bug.
        How does one Genesis Administrator get access to all the generic users? Is it necessary to log in as a generic user to publish and see the reports?
        Thank you for your generous help. As always you are so kind to the Lawson community.
        Greg Moeller
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        Posts: 1498
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          Well....... we created the signons... therefore we know all of the passwords...
          Yes, you have to log in as the user that published the report in order to do most anything with it.
          You could take a step back, and try what we did at first... Create a group, and mandate that that group be put on all published reports...
          We had a little problem enforcing that "mandate" though... so creating generic users was the next best thing that we could think of.
          Make sure that if you are ldap bound that you set up the users to never expire the password (if company policy allows such).
          Donna
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          Posts: 110
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            Greg,
            Both suggestions are very helpful. The group might work for us because there are only 2admins who publish reports. I would like to avoid having to change the owner of all the 900 existing reports if possible. Thank you again, you are such a blessing.
            Donna


            Donna
            Veteran Member
            Posts: 110
            Veteran Member
              Hi Greg,

              We just discovered that if we go into Reporting Services Administration, Maintain Reports we can see each other's reports which is a big help.

              But it is more of a work around than the perfect solution.
              Greg Moeller
              Veteran Member
              Posts: 1498
              Veteran Member
                Our super users don't like that "Administration" view, though because it doesn't include the report id numbers. I've never had an issue, because we wrote a report cross-referencing the report id with the name and description.
                lmackin
                Basic Member
                Posts: 4
                Basic Member
                  When you add the report users, security groups to the report in publishing are you adding the group that you both are in?
                  Example our two publishers are HR-ADMIN Roles (security groups) When we publish we add this group to the Report Users.
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