Smart Note Not Tripped Error

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BrianM
Advanced Member
Posts: 41
Advanced Member
    When in the Smart Notification "Notifications" tab, I have 3 Smart Notes with a "Not tripped" message under the value tab. Has anyone ever encountered this before and if so, what did you do to resolve it? Thanks
    BTM
    Matthew Nye
    Veteran Member
    Posts: 514
    Veteran Member
      that means youve defined the notification to deliver when a specific condition is "tripped" and that condition has not been met since the last time the infoset(s) were updated.
      If any of my answers were helpful an endorsement on LinkedIn would be much appriciated! www.linkedin.com/pub/matthew-nye/1a/886/760/
      BrianM
      Advanced Member
      Posts: 41
      Advanced Member
        Thanks Matthew. Will the note ALWAYS say not tripped or does it go into another state at some point? Every time I go out to see its status, all I see is "Not Tripped" but we are quite sure it's running OK.
        BTM
        Matthew Nye
        Veteran Member
        Posts: 514
        Veteran Member
          well, i suppose if you arent using cached infoset it would never change but other than that it should display according to the last time the infoset was updated and processed.
          If any of my answers were helpful an endorsement on LinkedIn would be much appriciated! www.linkedin.com/pub/matthew-nye/1a/886/760/
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