Go to GL45 and filter for unreleased transactions. There could be unreleased transactions that exist that have not been released to be posted.
This means that when you run AP175 it posts all of your transactions to the GL. You should then run GL190 to post your transactions.
The posting programs from AP to GL are AP175, AP170 and also AP190 which is the voided transactions. Run all three. check on GL45 for unreleased transactions. On GL45 you can release them. Do a quick post on GL45 and then run GL190 to post. Then when you run the period close it should be fine.
hth.
Hi Brad,
How do you rebuild if there is corrupt database?
thanks.
Dainty
Hi Ruma,
I've done all of these already. There is no unreleased/unposted transactions in GL45. Now, I've verified that these 2 items I've listed eariler should be voided which I did but still out of balance report is showing in AP175.
thanks,
If the invoices are out of balance then they cannot be released. Go to AP20, put in the company, vendor and invoice and inquire on ecah.
Find out from your users whether it is ok to delete them and delete them. You should then be able to close.
If your users do not want these invoices to be deleted you have 2 options:
1. On AP20 take a screen shot of each and then delete them so that after close you can re enter these invoices or
2. ask your users to enter the distribution lines on each of the invoices on AP20. This should help you.
hth
Ruma.
thanks for your reply.
I went to AP20 and these 2 items are all voided but how come they're still showing up in AP175. What does it mean? The invoices were entered twice that's why I voided this.
If I go to AP20.1, invoice is already cancelled. In AP30.4, I dont know the cancel date in order to pull out the invoice. How would I know the date?