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EDI po cost option issue

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jlgonzal

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Posts: 7

1/21/2016 3:25 PM

We are encountering an issue with items assigned to cost option 2 (no charge). Infor indicates the supplier should cease transmitting no charge invoice lines, but supplier indicates they are unable due to process (product is actually being shipped). Upon receiving an invoice with items assigned to cost option 2 the entire invoice is unmatched and we have to manually process the invoice. Has anyone encountered this issue and if so how did you handle?

JonA

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Posts: 1163

1/22/2016 1:27 PM

I have to agree with Infor. If the item is no charge why would it be on the invoice? Once the line is received it's closed automatically so you can't match it anyway. Could you put the no charge items for this vendor on a separate PO? Then maybe an invoice won't be sent by the vendor or any invoice they send will be $0.