Hello,
Long time guru.com user, first time posting. A user at one of my hospitals attempted to cancel a Lawson item number on three different requisitions. The rest of the req. were ordered accept for this item. I have attempted to cancel this item using WH25.1 and WH25.2 with receiving the same error message that the original end user received. (Cannot convert qty cleanly for 0 decimal item; use BX uom) This Lawson item is defaulting to EA on the requisition. The Item Master show 5 EA per BX. The requisition status is 'processed'. How can I get this item from staying in limbo to cancel? I have an attachment showing WH25.1 for the error and IC11 for the UOM setup.
If this is the only item you are having the issue with - quite frankly, I would go to IC11 Main Tab and change the decimals for qty to 4, cancel everything from WH25 and then go change IC11 back.
It sounds like the req had a UOM other than EA or BX or was " " and is now giving it hiccups. Check the IC82 and PO45 to make sure it wouldn't happen again.
If it does and it's all clean - open a incident with Infor as a recurring problem.