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Forums Enterprise Resource Planning & Manufacturing Lawson S3 Procurement

Fax Int 10.0 on VM 'win fax service errors'

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cindy MHSIL
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Posts: 17
Basic Member
5/23/2013 4:48 PM
We upgraded t0 Fax int 10.0 last week and also went from a physical server to a virtual one with a serial device (digi corp) to connect a modem to.  Our Test server has always been a VM and we did not experiance this issue there in testing prior to upgrade or after.  We think this is a volumn issue and Lawson believes this to be a Window's fax service issue.  No setting (serial device, modem or VM) have helped teh situation.  We are only sending 50% without failure.  Anyone experianced this or have any idea's how to fix this?  Lawson says it is not a Fax Int software issue Digi Corp says it is a Win Fax Service issue
Chris Gawarecki
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Posts: 21
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5/31/2013 6:42 PM
What is the capacity of the Digi Corp fax server? Does it have pleanty of capacity or is it swamped? Are your test and prod Fax Int servers on different hardware (i.e. not the same host)? Are the Digi drivers configured? Can you send out faxes from another fax software?