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LOGAN Message not found
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Lawson S3 Procurement
LOGAN Message not found
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goyapr
Basic Member
Posts: 4
10/19/2010 5:13 PM
We are getting this error message for one user.
"LOGAN Message not found"
The strange thing is that the user can log in to another machine, with the same user/password for Lawson, and it works fine.
riegerj
Veteran Member
Posts: 44
10/19/2010 5:22 PM
Split
Is the user a LID or portal user?
goyapr
Basic Member
Posts: 4
10/19/2010 5:39 PM
Split
A portal user (I am talking as if I know anything about this software)
riegerj
Veteran Member
Posts: 44
10/19/2010 5:50 PM
Split
Ok, I have not seen this particular error but check the link they are using in Internet Explorer to get to portal. Sometimes people save the link at strange times and get errors when they try to reuse it.
goyapr
Basic Member
Posts: 4
10/19/2010 5:58 PM
Split
This occurs iwthin the PO20 screen, not at login.
Jimmy Chiu
Veteran Member
Posts: 641
10/19/2010 6:05 PM
Split
***The strange thing is that the user can log in to another machine, with the same user/password for Lawson, and it works fine.***
This alone indicates it's workstation issue. I would start with clearing the IE cache/temp files etc. Reboot, check for the pre-req needed to run portal, IE versions, XML parser Sp2 installed etc etc...
goyapr
Basic Member
Posts: 4
10/19/2010 7:45 PM
Split
Just what I wanted to avoid!
Thanks.
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