Requisition anomoly

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Lawsonnubcake
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Users statement is listed below...

"REQ ******* was placed and never populated to a PO for company ****. Now this REQ is closed, but we have no information on why this would of closed. Please review req ******* and inform us why this didn't process"

I have researched the obvious areas, RQ10, RQ44, RQC to recreate the req. in test environment. Does anyone know how a req would be released, never make it to a PO, and then the req get closed?

Ragu Raghavan
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Is it possible somebody Rejected the req? What value does the field reqheader.status have? 0 = Unreleased 1 = Released 5 = In Process 9 = Processed 8 = Rejected

Jay S
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Check the Requisition line (via RQ10) for a PO Worksheet Cancellation Audit Record. This would mean that a user cancelled the line in PO23. I've also seen a Requisition close if it *did* make it to PO but the PO line was edited (changing item/description for a special type line).
Lawsonnubcake
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Sorry I'm not seeing a field within the Header that points to the numbers you posted. What I do see everywhere I Drill Around is below... Requesting Location: 5111 MICROBIOLOGY Transaction Type: Issues Status: Processed Closed Flag: Yes Creation Date: 01/21/2020 Time: 10051300 Operator ID: rquser Released Date: 01/21/2020 Time: 10081600 Operator ID: rquser Processed/Rejected Date: 01/21/2020 Time: 10081600 Operator ID: rquser Return Notes: Approval Type: No approval required Approval Code: Header Source: RQC

Lawsonnubcake
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Also, we don't utilize an approval process so this req would've shot straight to PO23 - which never happened, and the req closed.

JimY
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Were the items inventory items that would have been issued from your Warehouse? If so then a PO wouldn't have been created. The req would have been processed through WH130 most likely.
Lawsonnubcake
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Sorry, I should've stated that this is a special req.

brupp
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Did they enter a vendor?  Not sure if you have this required in RQ04 or not.

Lawsonnubcake
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Yes a vendor was set in the req. Also rq04 for the requester is flagged to require vendor.

Kat V
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It's likely too late - but do you still have the PO100.err report? That might show if it was "still there" - at least letting you know that it made it to PO23 at one point. (I just had to cancel 3 lines off of PO23 and no where on RQ10 Item or Item Drill Around can I find a PO Worksheet Cancellation Audit record. What version of Lawson is this on?)
Lawsonnubcake
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That's a good thought with the PO100.err. We will be looking to see if that still exists from January and if not we're about to throw in the towel. Couple weeks ago I had an Infor ticket open for a similar incident and they threw in the towel after a week and a half.

Lawson version 10.0.9.0

JonA
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We see this on occasion where the req closes and there's no PO line and no worksheet cancel quantity. A couple times I've been able to determine that the item was added to a PO and then the buyer made changes to the item number which severed the link back to the req. But most of the time I was unable to determine what happened.
Jon Athey - Sr. Supply Chain Analyst - Materials Management - MyMichigan Health
Lawsonnubcake
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So the PO100.err isn't available for the date in question. I think it's time that Rocky throw the towel to save Apollo. Thank you all for the suggestions and thoughts on where to look.