Portal Cannot Load because of SSO Compenent

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alarson90187
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Hello,

We recently went through a system conversion to a different ERP and we were still using Lawson 9.0.4.

Today the system is tossing the servlet call /ssoconfig/SSOCfgInfoServlet error and we can't connect through portal. I can RDP into the machine, connect to LID, and LDAP bind to our active directory. But I cannot figure out why this error is popping up now.

I cannot access the Lawson RM or Lawson Security tools, i receive an SSO connection failure response.

I know this is way past support but that was not a decision made by me to not upgrade and spend money with a new ERP in sights years ago.

If anybody could point me in the right direction, that would be great.

Thanks,

Anthony
Jason Beard
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Posts: 124
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I'm assuming you've resolved this by now, but it looks like Websphere is not running. If it is running then check the logs under WebSphere/Appserver/profiles/AppSrv01/logs/nameofwasserver/*
Jason Beard
617-548-5568
jabeard3@gmail.com