"Infor lawson cannot load because thr Profile services returned an error: An unknown error occured. Please contact your system admin."

 3 Replies
 1 Subscribed to this topic
 27 Subscribed to this forum
Sort:
Author
Messages
Syed Ali
New Member Send Private Message
Posts: 2
New Member
Hello,

I'm new to Lawson world, trying to installing LSF portal for training purpose in a test server. Following is the error I'm getting immediately after login. Any help will be appreciated.

 

Error message:- " Infor Lawson cannot load because the Profile service returned an error:
                             An unknown error occurred. Please contact your system admin"

 

Software versions Used:-

Windows Server 2008
LSF 10
IBM WebSphere 7
IBM fix pack 7.0.0-WS-WAS-WinX64-FP0000019(Also tried FP0000031)
SQL server 2008 R2
others

Checked and confirmed that the tables are created in GEN and LOGAN database.

 

Following are the logs in lsftest\law\system.

ladb.txt  -

Thu Jul 14 02:40:42 2016: ladb (GetWKForPid): Driver 10 died, pid 3928
Thu Jul 14 02:40:42 Thu Jul 14 02:40:42 2016: [UNKNOWN] api (tsSendFiMsg):      Ladb returned a driver death response
6: ladb (GetWKForPid): Driver 9 died, pid 3912
Thu Jul 14 02:40:42Th0 Jul 14 02:40:42 2016: [UNKNOWN] api (tsSendFiMsg):      Ladb returned a driver death response
16: ladb (GetWKForPid): Driver 11 died, pid 3944
msfdb2000 failed with CDBDriver::Run() failed
CMsfDBConnection::CreateDataSource() - Could not initialize the data source object for DBSERVER=TESTSERVER
Cannot open database "LOGAN" requested by the login. The login failed.

RuntimeException:
File LOGAN/WFEVTSERV.
OpenDBFile2 error is Unable to communicate with database driver process (99).
Additional information is 1169.
Thu Jul 14 02:40:42 2016: DBDataAreaFactory_1: LOGAN Pooled LOGAN(3) Create of kind "WFEVTSERV" failed.
com.lawson.rdtech.opf.OPFRuntimeException:
File LOGAN/WFEVTSERV.
OpenDBFile2 error is Unable to communicate with database driver process (99).
Additional information is 1169.
Thu Jul 14 02:40:42 2016: DBDataAreaFactory_1: LOGAN Pooled LOGAN(4) Create of kind "WFGLOBVAR" failed.
com.lawson.rdtech.opf.OPFRuntimeException:
File LOGAN/WFGLOBVAR.
OpenDBFile2 error is Unable to communicate with database driver process (99).
Additional information is 1169.
Thu Jul 14 02:40:42 2016: ladb (GetWKForPid): Driver 12 died, pid 3980
msfdb2000 failed with CDBDriver::Run() failed
CMsfDBConnection::CreateDataSource() - Could not initialize the data source object for DBSERVER=TESTSERVER
Cannot open database "LOGAN" requested by the login. The login failed.

RuntimeException:
File LOGAN/WFEVTSERV.
OpenDBFile2 error is Unable to communicate with database driver process (99).
Additional information is 1169.
Thu Jul 14 02:40:42 2016: ladb (GetWKForPid): Driver 13 died, pid 4000
msfdb2000 failed with CDBDriver::Run() failed
CMsfDBConnection::CreateDataSource() - Could not initialize the data source object for DBSERVER=TESTSERVER
Cannot open database "LOGAN" requested by the login. The login failed.

RuntimeException:
File LOGAN/WFEVTSERV.
OpenDBFile2 error is Unable to communicate with database driver process (99).
Additional information is 1169.
Thu Jul 14 02:40:43 2016: ladb (GetWKForPid): Driver 14 died, pid 4040
msfdb2000 failed with CDBDriver::Run() failed
CMsfDBConnection::CreateDataSource() - Could not initialize the data source object for DBSERVER=TESTSERVER
Cannot open database "LOGAN" requested by the login. The login failed.

RuntimeException:
File LOGAN/WFEVTSERV.
OpenDBFile2 error is Unable to communicate with database driver process (99).
Additional information is 1169.
Thu Jul 14 02:40:43 2016: ladb (GetWKForPid): Driver 15 died, pid 4064
Thu Jul 14 02:40:43 2016: [UNKNOWN] api (tsSendFiMsg):      Ladb returned a driver death response
Thu Jul 14 02:40:43 2016: DBDataAreaFactory_1: LOGAN Pooled LOGAN(1) Create of kind "WFEVTSERV" failed.
com.lawson.rdtech.opf.OPFRuntimeException:
File LOGAN/WFEVTSERV.
OpenDBFile2 error is Unable to communicate with database driver process (99).
Additional information is 1169.

 

 lajs.txt  -


File GEN/EXECUTABLE.
OpenDBFile2 error is Unable to communicate with database driver process (99).
Additional information is 1171.
File GEN/EXECUTABLE.
OpenDBFile2 error is Unable to communicate with database driver process (99).
Additional information is 1171.

 

Let me know if you need any additional information to fix this issue.
Thanks.

JimY
Veteran Member Send Private Message
Posts: 510
Veteran Member
Do you have the correct values in your MICROSOFT file located in \lsftest\law\ product line  directory?
Syed Ali
New Member Send Private Message
Posts: 2
New Member
Yes, I have correct values in 'MICROSOFT' file

#LAWGATENAME=msfdb2000
DBSERVER=TESTSERVER
DBNAME=GEN
LOGINNAME=gen
PASSWORD=gen123
SCHEMA=dbo
FILEGROUPS=FALSE
#DEBUG=TRUE



#LAWGATENAME=msfdb2000
DBSERVER=TESTSERVER
DBNAME=LOGAN
LOGINNAME=logan
PASSWORD=logan123
SCHEMA=dbo
FILEGROUPS=FALSE
#DEBUG=TRUE
JimY
Veteran Member Send Private Message
Posts: 510
Veteran Member
The other issue we have had in the past is that the login did not have the correct permissions on the Database.