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Forums Infor / Lawson Platforms S3 Systems Administration

Timeout error message

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mark.cook
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Posts: 444
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12/14/2009 1:30 PM

We are getting one timeout message that I wanted to see if anyone has seen before. We have LBI running within the portal window and when a user is idle in Lawson and times out the following message appears.

Invalid XML string:

Reason a semicolon is expected.

Source:  urlArr[0] =http://LBIserver:9080/sso/SSOServlet? _action=timeout&relyingURI=http://appserve:80/sso/SSOServlet;

Line :30 Line position 114 File position 1330

SSOObjectFactory.getDomFromString() - sso.js

Any ideas where I should be looking to resolve.

 

 

fran
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Posts: 2
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12/14/2009 4:31 PM
I know this is something totally different but do you know where I can go in lawson to set up a reason code to do a write off for AR? AR 15.1 CAN NOT DO IT
Jimmy Chiu
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12/14/2009 4:55 PM
You would want to set the LBI timeout value greater than your portal timeout value. This prevent user seeing LBI timeout while they are in lawson portal. I am assuming you are using DSSO/EFS for portal integration.

goto your EFS install directory\whatever.ear\efs-war-x.x.x.xwar\WEB-INF

open up the WEB.XML

do a find on SESSION-CONFIG

under that, you should see SESSIOn-TIMEOUT, increase the value as you see fit (it's minutes) set it to 180 for example for 3 hours.
mark.cook
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12/16/2009 6:03 PM
Thanks Jimmy,

We made the change this morning and so far everyone just gets the normal log on screen and no error message. Just what we were looking for!
ram32bo
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Posts: 10
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12/16/2009 7:34 PM

Once this change was made, do we have to reboot the server for this to take place?