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Forums Performance Management Smart Notification

Schedules for Smart Notes

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thummel1
Veteran Member
Posts: 121
Veteran Member
10/22/2014 2:04 PM
Hi,

Can a Smart Note be scheduled to run hourly? I see there is an option to select "Hourly" in the Scheduler; but then the options for hours requires the user to enter a "From" hour and a "To" hour. If the Smart Note needs to be run hourly, what should the settings in the schedule be? Thanks!
Dave Curtis
Veteran Member
Posts: 136
Veteran Member
10/22/2014 4:27 PM
When you set it up as hourly, you will set the from and to so that it knows when you want it run.

For example: I have one that runs hourly to find accounting unit issues. my from is 7:30 am to 5pm
The smart not runs at 7:30, 8:30, 9:30, 10:30... and so on, until the 4:30 run time and then it stops. This way the users do not get hourly email messages throughout the night. It then picks back up at 7:30 am.