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Smart Note Not Tripped Error

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BrianM

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Posts: 41

4/10/2014 5:58 PM

When in the Smart Notification "Notifications" tab, I have 3 Smart Notes with a "Not tripped" message under the value tab. Has anyone ever encountered this before and if so, what did you do to resolve it? Thanks

Matthew Nye

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Posts: 514

4/10/2014 6:20 PM

that means youve defined the notification to deliver when a specific condition is "tripped" and that condition has not been met since the last time the infoset(s) were updated.

BrianM

Advanced Member Send Private Message

Posts: 41

4/15/2014 3:08 PM

Thanks Matthew. Will the note ALWAYS say not tripped or does it go into another state at some point? Every time I go out to see its status, all I see is "Not Tripped" but we are quite sure it's running OK.

Matthew Nye

Veteran Member Send Private Message

Posts: 514

4/15/2014 3:55 PM

well, i suppose if you arent using cached infoset it would never change but other than that it should display according to the last time the infoset was updated and processed.