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Forums Supply Chain Management Lawson S3 Supply Chain

EDI error at random times

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slavo
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Posts: 8
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5/13/2013 5:35 PM
We started getting errors in our EDI jobs, both inbound and outbound.  About halaf of the times EDI jobs run (via recdef) they complete fine but 1/2 the time we get errors like the one below.  This just started happening about 2 weeks ago, and NO nothing chganged in terms of Lawson or servers.  ANy ideas or suggestions on how to fix this? 20130513113846,251,  ERROR NEOFTPGHX Communications FAILED 20130513113846,252,       ATTEMPTING CONNECTION TO 168.200.65.84 21 20130513113846,253,       ERROR: UNABLE TO put [ghxftp.20130513113846.edi] 20130513113846,254,       Opening ASCII mode data connection for ghxftp.20130513113846.edi.
Thanks much, Slavo Milojevic
mark.cook
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Posts: 444
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5/14/2013 5:59 PM
Out of curiosity, it looks like this is trying to send to GHX. If it is, could it be that server, I know they send those plug and play. Could the server be failing?
JonA
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Posts: 1163
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5/15/2013 6:31 PM
We get a similar error but only very occasionally. It usually works the next scheduled time so I've never investigated it. For lack of any reason, I've attibuted it to server issues on the receiving end.
Jon Athey - Sr. Supply Chain Analyst - Materials Management - MyMichigan Health
slavo
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5/16/2013 5:17 PM
Things are working fine now.  Turns out we had adjusted the paging space and rebooted the GHX server.  I think the issue was that we can log in and authenticate and that uses port 21 but the PUT and GET command use port 22  and there was something holding port 22.  The restarted fixed things.  Thanks everyone.