Fax Integrator parse error

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eah
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We are on a windows platform remote hosted by Velocity. Our fax integrator is having issues reading the files in the Fax/out dir.  From our log we can see the integrator logging in to the core server and the fax/out dir.  From there we get these error messages below.  Have a case open with Lawson since 12/15 and no results.  Does anybody have a clue of what is going wrong here? Thanks:

12/19/2011 2:56:10 PM : l_TRACE : Checking /fax/out

12/19/2011 2:56:10 PM : l_TRACE : FtpCopy.ListDir

12/19/2011 2:56:10 PM : l_TRACE : param - directory : /fax/out

12/19/2011 2:56:10 PM : l_TRACE : interal - ServerAddress : ftp://137.66.145.213/%2Flaw/prod/

12/19/2011 2:56:10 PM : l_TRACE : Uri: ftp://137.66.145.213/%2Flaw/prod/fax/out

12/19/2011 2:56:10 PM : l_TRACE : AbsolutePath: /%2Flaw/prod/fax/out

12/19/2011 2:56:10 PM : l_TRACE : Setting up ftpRequest

12/19/2011 2:56:10 PM : l_TRACE : Response: 125 Data connection already open; Transfer starting.

12/19/2011 2:56:10 PM : l_TRACE : Function ParseDirList(ByVal path As String) As String

12/19/2011 2:56:10 PM : l_TRACE : Did not know how to parse this 11-18-11 11:05AM 3372 11181111053200

12/19/2011 2:56:10 PM : l_TRACE : Function ParseDirList(ByVal path As String) As String

12/19/2011 2:56:10 PM : l_TRACE : Did not know how to parse this 11-29-11 06:21AM 2999 11291106211200

12/19/2011 2:56:10 PM : l_TRACE : Function ParseDirList(ByVal path As String) As String

12/19/2011 2:56:10 PM : l_TRACE : Did not know how to parse this 11-29-11 06:24AM 4588 11291106243300

JonA
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What version of Lawson are you on and what version of Fax Integrator are you using?
Jon Athey - Sr. Supply Chain Analyst - Materials Management - MyMichigan Health
Marcel
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My company is having the same issue. Our Lawson fax integrator version is 10 Any updates on how to resolve this issue? Kind regards, Marcel
Chris Gawarecki
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I believe that your problem is in the directory pathing. from the log, the absolute path is:  /%2Flaw/prod/fax/out The %2F shouldn't normally be there. I know that we had that problem with a 9.0.? version. I don't remember if the resolution came when we changed the directory or when we changed versions. You might try re-entering you path and ensure that it does not have any spaces or other special characters at the end of it.
JimY
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Were you able to resolve this issue?  We are experiencing the same problem.  Thank you.
JimY
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I was able to resolve this issue by changing the FTP Directory Browsing on the IIS Web Server from MS-DOS to Unix.  Thank you.