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Forums User Experience Lawson Portal

Another user can't access with new router

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Jamm
Basic Member Send Private Message
Posts: 7
Basic Member
1/29/2014 8:08 PM
My employer (hospital) uses Lawson SSL VPN.   I had no trouble connecting at home from my old Windows 7 laptop and my new Windows 8.1 desktop with my old Linksys WRT-120N router.  
I just bought a new router Linksys E2500 and now I can't connect to Lawson anymore.
I put the old router back on and it works.  
Any suggestions how to get connected with the new router ?  
It has a section for VPN passtroughts.  They are All enabled.  I tried disabling the IPv4 and IPv6 firewalls.
I enabled PPNT on the port forwarding page.  I've tried everything every setting .
Please help. 
Thank you very much for any advice.  I get to the Lawson sign in page, but then a blank screen pops up, with script error.  I've allowed pop ups, and scripting in the internet options settings but as I mentioned i get connected with the same computers when i change back to the old router (which by the way has no options for passthroough  ).
This is the version of Lawson i think  ... 
Portal 9.0.1.5.353, Technology 9.0.1.5.905
Jamm
Basic Member Send Private Message
Posts: 7
Basic Member
2/3/2014 3:16 PM

It's me again... My employer's Lawson just went through an update.Logging in today.. First I got a screen stating the Certificate was self signed, Do I want to continue ?  Clicking yes, then I got a yellow screen with this message:  I was using Internet Explorer that came with my Gateway computer.  I don't know what Netscape is.  Any suggestions ??? Thank you

INFOR  logo.   Then message  the Lawson Portal does not support this browser: Netscape. 

 

 

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Deleted User
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Posts: 0
New Member
2/3/2014 4:40 PM
The message "Lawson Portal does not support this browser: Netscape" is happening because you must be using IE version 11. Lawson does not support IE11, and because IE 11 looks alot like Netscape, that is why the message refers to Netscape. You will need to run Lawson in Compatibility View mode.
Jamm
Basic Member Send Private Message
Posts: 7
Basic Member
2/3/2014 8:04 PM
Yes, I am using IE 11..  I did compatibility view and it worked... I'm on !! Thank you !