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Mary Porter

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Posts: 337

3/14/2013 11:36 PM

We paid the $99 to download the script from Lawson to display the employee photo on HR11 in smart office 10.0.5
We modified the script with our server information and put it in the persistdata/lawson/smartclient/data/scripts/DEV directory that it's supposed to be saved in.
If I open the HR11 in the DEV environment the photos aren't there. If I keep the HR11 open and then open Other / Lawson Script Tool and paste in the script and compile and save it and publish it, the photos will show up in the HR11 that I have open. If I open another HR11, the photos aren't in there. If I close the HR11 that is showing
the photos, and then open another HR11, there are not photos. If I paste the script in again in the script tool and publish it again then I have photos back.

What am I missing? why won't it stay?

Karin

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Posts: 57

3/15/2013 4:07 PM

Hi,
Have you looked in the log file in Smart Office? It's internal://log and you can find a link to it from the About screen.
I can think about one thing. The encoding might have been changed on the file by the editor you used. Now I'm not at the office so I can't compare with a file that works, but any new file from the script editor has the correct encoding.
I use Notepad ++ and it's free
But check the logs first.

Mary Porter

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Posts: 337

3/15/2013 5:01 PM

Karin,
Thank you very much for your response but I have no idea what to look for in the logfile, I don't see any references to the script tool just a lot of messages like this:
3/15/2013 10:30:00 AM INFO Mango.UI.Services.NavigationViewDS.GetRootNodesFromApplications sforms implements IClientApplicationTasks but AvailableTasksRoot() returns null so it will not have a root node in the Navigator. Should I log a ticket with Lawson since using their installation instructions and their script isn't working?

Karin

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Posts: 57

3/15/2013 10:59 PM

Hi Mary,
The information message you see about the IApplicationTasks is not relevant to this. It has to do with the Navigator widget implementation and is not relevant. I don't know the details about the deployment of S3 scripts. All I know is that we have had an issue when the scripts were edited in like notepad and the encoding was changed. The encoding should be UTF-8 without BOM. Anyhow that is a detail, but if the script is connected I think there should be something in the log. I would recommend you to change the log level to debug (you do that under -> Show -> Settings -> Smart Office log level. Run HR11 and then check and search for the name of the script. If you don't find it search from the buttom and look for HR11. There is a debug entry before launching a program so if there is something about running a script it should be after that.

Of course you can always contact support!

Matthew Nye

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Posts: 514

3/16/2013 7:51 AM

Mary,

Have you assigned the script class to the form in the Personalization Tool?

> Open the Personalization Tool
> Select the form to attach the script to
> Type the Class name in the "Script" text box
> Add any argument values required
> Click Add

Mary Porter

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Posts: 337

3/17/2013 12:29 AM

That was it! Thank you so very much! Now i'm going to try it in our prod environment which is older.