• Search Forums
    Advanced Search Topics Posts
Prev
Next
Forums User Experience Lawson Smart Office

user cannot view any reports in print manager

 2 Replies
 0 Subscribed to this topic
 11 Subscribed to this forum
Sort:
Author
Messages
Chesca
Veteran Member Send Private Message
Posts: 490
Veteran Member
5/8/2014 6:48 PM
We rolled out Smart Office to our users and two of them are not able to view any reports in the print manager. They have access to view in Portal and Lid. Do we need to change anything or add roles in SO?
Vince
Veteran Member Send Private Message
Posts: 37
Veteran Member
5/8/2014 7:03 PM
By default, the Print Manager in Smart Office has a hidden filter value: ReportOwner=current user. The status bar should show this with a control that allows you to clear the filter value. Or you can choose to display the column and clear or reset the value in the list filter field. It's also possible to change the default presentation by creating a Data View with the filter value cleared or with whatever filters you might want to apply.
Chesca
Veteran Member Send Private Message
Posts: 490
Veteran Member
5/8/2014 7:27 PM
Hi Vince, I will try this tomorrow and let you know it it fixed the issue. Thanks a lot for your quick response!