AD account lockout

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John Crudele
Veteran Member
Posts: 50
Veteran Member

    We recently went live on LSF9 and 9.0 apps (WIndows/SQL2005). We have done the LDAP bind to AD. We are having an issue with users accounts getting locked in AD. If you look at the event viewer - application logs you see hundreds of error messages.

    Does anyone have any ideas

    This is the detail of one user. 

    Event Type: Error
    Event Source: LAWSON:prod (LAWSON INSIGHT Environment)
    Event Category: Environment
    Event ID: 32783
    Date:  6/10/2008
    Time:  6:19:31 PM
    User:  N/A
    Computer: ESIHM1LWA1
    Description:
    Error: usernames.c(833): ENDURANCEDOM\emartins-agosto: run.exe: NetUserGetInfo: Domain [ENDURANCEDOM] Account[emartins-agosto] DomainController[\\ESIHM1DC2]


    Event Type: Error
    Event Source: LAWSON:prod (LAWSON INSIGHT Environment)
    Event Category: Environment
    Event ID: 32770
    Date:  6/10/2008
    Time:  6:19:31 PM
    User:  N/A
    Computer: ESIHM1LWA1
    Description:
    WIN32Error: usernames.c(832): ENDURANCEDOM\emartins-agosto: run.exe: NetUserGetInfo - Logon failure: unknown user name or bad password.

    Event Type: Error
    Event Source: LAWSON:prod (LAWSON INSIGHT Environment)
    Event Category: Environment
    Event ID: 32770
    Date:  6/10/2008
    Time:  6:19:31 PM
    User:  N/A
    Computer: ESIHM1LWA1
    Description:
    WIN32Error: controller.c(100): ENDURANCEDOM\emartins-agosto: run.exe: NetGetAnyDCName(ENDURANCEDOM) - Access is denied.

    Event Type: Error
    Event Source: LAWSON:prod (LAWSON INSIGHT Environment)
    Event Category: Environment
    Event ID: 32783
    Date:  6/10/2008
    Time:  6:19:30 PM
    User:  N/A
    Computer: ESIHM1LWA1
    Description:
    Error: usernames.c(833): ENDURANCEDOM\emartins-agosto: run.exe: NetUserGetInfo: Domain [ENDURANCEDOM] Account[emartins-agosto] DomainController[\\ESIHM1DC2]

    Event Type: Error
    Event Source: LAWSON:prod (LAWSON INSIGHT Environment)
    Event Category: Environment
    Event ID: 32770
    Date:  6/10/2008
    Time:  6:19:30 PM
    User:  N/A
    Computer: ESIHM1LWA1
    Description:
    WIN32Error: usernames.c(832): ENDURANCEDOM\emartins-agosto: run.exe: NetUserGetInfo - Logon failure: unknown user name or bad password.

    Event Type: Error
    Event Source: LAWSON:prod (LAWSON INSIGHT Environment)
    Event Category: Environment
    Event ID: 32770
    Date:  6/10/2008
    Time:  6:19:30 PM
    User:  N/A
    Computer: ESIHM1LWA1
    Description:
    WIN32Error: controller.c(100): ENDURANCEDOM\emartins-agosto: run.exe: NetGetAnyDCName(ENDURANCEDOM) - Access is denied.

     

    Kwane McNeal
    Veteran Member
    Posts: 479
    Veteran Member
      You don't say which ESP you are on for LSF 9.0. There were bugs in older releases that could cause this. Other than that, you probably have a networking issue related to connecting to the DCs in your domain. I'd have to know a decent bit more about the architecture.

      Feel free to call me,
      Kwane
      954.547.7210
      Thiago Corredor
      New Member
      Posts: 2
      New Member
        Hi !

        We are having the same situation here, but the user is not gettin locked.

        Have you discovered the cause of the error messages?

        Thanks !!!!