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PO25 error message

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pglibra
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9/7/2021 11:21 AM

We have a PO25 agreement with over 1300 lines.

I was able to add a new item to it but when I went to release agreement, error message "cannot release, review error message for line ####".

So I went to the newly added line and under the ERRORS tab, it shows "Can only maintain Service Agreements here".

What happened and how do I fix it?

Thanks

Kat V
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9/15/2021 1:20 PM
I've never seen an Errors tab on the agreements. How fun! On PO25.1 what do you have the agreement type set to? It's the field directly below the agreement name.
pglibra
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9/15/2021 2:01 PM

Thanks for your reply. The agreement type is set to C (Contract). What is weird is when I delete the item from PO25, I can release it. But as soon as I add item back on, it stays in Revised status and error comes back. I checked IC11 and all looks fine.

I attached the PO25 screens showing Error tab and then what shows up when you select Error tab.

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KATHERINE
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9/29/2021 3:15 PM
I have had this error and after many hours we realized that it was related to the GTIN populating in the PO25 at a different UOM than in the IC11. We removed the GTIN from the agreement line and this cleared the error
pglibra
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2/3/2022 2:06 PM

Thanks for your reply.

Where do I find the UOM GTIN you reference in PO25?

pglibra
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2/17/2022 1:10 PM
SOLVED. In case this happens to anyone else, what we did was set STATUS in IC11 to INACTIVE under the GTIN button temporarily; add item to PO25; release PO25; set STATUS back to ACTIVE.