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EDI receiving process

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Chesca

Veteran Member

Posts: 490

12/4/2015 6:54 PM

I hope someone can help me understand this process as I am new to EDI. I got a call from the receiving/shipping manager about POs not received in the system since 12/2. I contacted the supplier/vendor and GHX. We were told that POs are not posting/received and they will investigate and let us know.

I don't know EDI so I have no idea what they are referring to. Is there a Lawson/EDI job that can identify this issue? I am assuming we did not get an acknowledge because the user did not find out until this morning.

JonA

Veteran Member

Posts: 1163

12/4/2015 7:54 PM

Do you receive Advanced Shipping Notices (856) from some vendors? The 856 is processed through MA531 which creates receipts. Those receipts can be printed via PO134 for delivery. If so, perhaps the 856 is not being transmitted to you or the MA531 job needs recovery. Nevertheless, if the receipts aren't happening via MA531 your receiving staff should revert to receiving off the packing slip.

Kat V

Veteran Member

Posts: 1020

12/7/2015 5:19 PM

If you go to MA53 screen and click next - if something is running and is erroring out - you would have records.

Chesca

Veteran Member

Posts: 490

8/30/2016 6:59 PM

Thank you for your response. Yes we do receive 856 from one vendor only and we have a job scheduled 3 times a day. The csv file file had records with missing company or data.

Finally, after going back and forth with the vendor, Lawson and GHX, we were able to identify the problem. GHX admitted there was an issue with the 856 data file sent.