We are a stockless hospital with very small storerooms for backup/emergencies. Since we went live in 2012, we've had our RQ01's set to Stockless Flag Y because we have a variety of stockless contracts. This has always worked for us.
Now, from an incident I've had open with Infor since October, they are claiming we need to change our RQ01 stockless flags to N in order for items to process correctly from contracts that are not stockless. The ONLY items that were not processing were the items setup as No Charge on the contracts, which used to work fine up until this past October. All other items are processing correctly, but if we change those flags, there will be many problems. We upgraded RQC to version 10 in our test environment because they originally thought that would solve this no charge item issue. Essentially, the issue exists for us with RQC 9 and RQC 10.
Does anyone have any input on those flags and what is working for your facility, if you're stockless as well?