Good Day to all you fine folks!!!
Currently, we use IPA to route REQs for approval to one specific user (via one of the index fields in RQ04) simple and effective..
However, we have end users that order for different Labs/Depts that use certain activities (grants) and when the user enters the REQ it goes to just that one person and many times this approver has to forward the approval to a different user/approver because they oversee the activity/grant.
Is anyone in the same situation? and using IPA to route to approver via activity being used?
and of course, this would be based on "If the activity is being used"? else, the workflow would be used in it's current state.
Thank You...
Thank you Kat for your input.. it's appreciated.
We have assigned condition based routing for RQC approvals via IPA. We currently have three different routing options within one process flow.
First the flow checks for a Activity (grants) in your case. We have specific approvers set up to approve certain activities. If there is no activity approver set up the flow then looks to see if a vendor approver is set up. It checks the vendor code and will route to the approver based on the vendor number. If there is no activity and no vendor approver set up the flow will route to the cost center/Account (GL) approver. The flow looks for the fields of Company, Cost Center, Account (GL), and routes to a handful of approvers based on these criteria.
Also important to note is that for each of these three routing options the flow also checks for $ amount. We set up approvers with different dollar amount authority thresholds so that we can be sure the right "eyes" are looking at the right orders. I wouldn't want a property manager approving a $1,000,000 order. So that individual could be set up with a limit of $50,000. Whereas, our CFO would have an unlimited $ amount.
Let me know if this helps!
Miles C