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The Vendor Item Paradox

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JonA
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11/12/2018 7:45 PM

    While updating the manufacturer on a suture I ran into an issue in PO13.  When I tried to make the change I got the error, "Vendor item doesn't exist".  Well of course it exists, I just inquired on it!  Silly Lawson.  So if it doesn't exist then adding it should work, right?.  When I tried to add it I got the error (and I already knew this would be the case), "Vendor item already exists".  How can this be?  The vendor item exist and doesn't exist at the same time!  Schrodinger's vendor item!  This vendor item must exist in some quantum state.

     

    After about 10-15 minutes the change update worked without error.

    Jon Athey - Sr. Supply Chain Analyst - Materials Management - MyMichigan Health
    Kat V
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    Posts: 1020
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    11/16/2018 9:18 PM
      There is a hidden tab or some other code in the field? Try dumping it in a query and see if you get ??? on the end of it. That's what happened to some of mine. Turns out a buyer who is no longer with us highlighted pieces of the part number to bold them inside the cell and then submitted the file for upload.

      (Select All --> Clear Formats is now a standard practice on part number and descriptions for me.)
      JonA
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      Posts: 1163
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      11/19/2018 12:32 PM

        Well, in the time I wrote my rant the problem fixed itself.  I was going to attach a screen shot so I tried it again and it added.

        Jon Athey - Sr. Supply Chain Analyst - Materials Management - MyMichigan Health
        Kat V
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        Posts: 1020
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        11/26/2018 5:38 PM
          Lawson knows when you tell on it.

          It can also detect a drop in body temperature in the DBAs office and waits until they're gone to crash.
          Jeremy
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          Posts: 129
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          3/1/2019 8:22 PM
            What was your resolution for this? We have the same problem with a record!