Vendor short shipment

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pglibra
Veteran Member
Posts: 76
Veteran Member

    Good morning,

    Here is a scenario I would like to know how others handle it.

    An inventory item is ordered; vendor does not ship but packing slip shows it was with shipment. Vendor is notified. Vendor issues credit since invoice has been issued and sends replacement. Currently, the process to handle this situation is the PO line is increased to accomodate replacement; receipt is done and then a return is done for the missing item. Does not sound right to me.

    Comments/Suggestions?

    Thank you

    Kat V
    Veteran Member
    Posts: 1020
    Veteran Member
      For inventory, we can only receive what we actually got. If you had to receive it in for the inv/credit to clear, you also have to adjust it out on IC24 to get the counts correct.

      AP here applies the credit and rebill together so the line's only received once.