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Last Post 1/10/2023 3:59 PM by  Kat V
Vendor short shipment
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Supply Chain Revenue Coordinator
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(156 points)
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12/22/2022 3:49 PM

    Good morning,

    Here is a scenario I would like to know how others handle it.

    An inventory item is ordered; vendor does not ship but packing slip shows it was with shipment. Vendor is notified. Vendor issues credit since invoice has been issued and sends replacement. Currently, the process to handle this situation is the PO line is increased to accomodate replacement; receipt is done and then a return is done for the missing item. Does not sound right to me.


    Thank you

    Kat V
    Sr Supply Chain System Analyst
    South Broward Hospital District
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    (2939 points)
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    1/10/2023 3:59 PM
    For inventory, we can only receive what we actually got. If you had to receive it in for the inv/credit to clear, you also have to adjust it out on IC24 to get the counts correct.

    AP here applies the credit and rebill together so the line's only received once.
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