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"Proxy" approvers cannot view Invoice approval screen

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Scooter
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Posts: 83
Veteran Member
8/16/2020 7:45 PM
    Our “Proxy” approvers cannot view the “Approval Information” portion of Invoice approval screen.
    Attached are screenshots of how “Invoice approval screen” should appear and what “Proxy” approvers are actually viewing.

    Not sure what could be causing missing portion of Invoice Approval screen for our “Proxy” approvers.
    What could be different for “Proxy” approvers vs. regular Invoice approvers? Our security team checked security and said it was correct.

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    Scooter
    Veteran Member
    Posts: 83
    Veteran Member
    8/18/2020 3:33 PM
      Closing this forum entry. We discovered 3rd party vendor added custom code to Config Console and that was cause of issue.