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Forums Financial Management Lawson S3 Financials

cancel matched invoice that is out of balance

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Kenny B
New Member
Posts: 2
New Member
11/23/2009 7:06 PM

    I have a matched invoice that I would like to cancel. The catch is that is will not let me cancel, because the system has it marked payment out of balance. Would anyone happen to know why the system will not let me cancel in MA75.1? The error received is "cannot cancel; payments out of balance".

     

    I show no payments associated with this invoice.

     

    Thank you,

    Kenny Brewer

    Jimmy Chiu
    Veteran Member
    Posts: 641
    Veteran Member
    11/24/2009 6:37 PM
      Balance the invoice in AP30.3, then cancel the invoice in MA75
      Maryann
      New Member
      Posts: 1
      New Member
      5/28/2015 3:42 PM
        I have a released invoice put thru with a service purchase order. The invoice will not let us pay stating "Payment out of Balance"
        Although the PO has sufficient dollars existing.
        Any ideas on how to either balance or delete. It will not let us do either.
        Anthony
        New Member
        Posts: 2
        New Member
        4/23/2020 4:27 PM
          Did you ever find a resolution for this issue?
          john44
          New Member
          Posts: 1
          New Member
          5/4/2021 10:38 PM
            I am experiencing this issue now.

            Matched invoice paid to wrong vendor.

            Check was voided.

            Somehow, payment is now out of balance and I can not cancel/unmatch invoice.

            Any guidance is appreciated.