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IC99.2

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Chesca
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Posts: 490
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6/23/2015 8:39 PM
    We upgraded the environment this weekend and we are seeing some weird data in IC99.2.
    We are fine in LID but not portal. I have attached an screenshot.
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    Greg Moeller
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    Posts: 1498
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    6/23/2015 8:55 PM
      We've also experienced similar. I think we needed to run a process to fix.
      Let me check my notes.
      Chesca
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      Posts: 490
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      6/23/2015 8:57 PM
        Ok Greg, thank you.
        Greg Moeller
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        Posts: 1498
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        6/23/2015 9:10 PM
          I know I've seen this before, but I can't seem to locate the fix in my notes. Will look more tomorrow.
          Chesca
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          Posts: 490
          Veteran Member
          6/23/2015 9:11 PM
            Hi Greg, I was able to fix the issue following these instructions to recreate the xml.

            cd $LAWDIR//map/default
            rm program_name.xml (Only delete the .xml file(s))

            Note: If you have a misalignment problem with only one form, you can remove only the .xml file for that form in question. If you have multiple forms with a misalignment problem, you can remove all .xml files in this directory. Step number 4 will recreate these .xml files.

            Run scrgen
            (scrgen or scrgen )

            Note: You can run scrgen for your entire product line (if you removed all .xml files) or you can run scrgen for one form. To get the syntax on how to run this command; type scrgen at a LID command prompt and hit enter. By running scrgen, it will recreate the .xml files for your program(s) in the $LAWDIR//map/default directory.

            Launch your browser and run IOSCacheRefresh (http://mach_name/servlet/IOSCacheRefresh)
            Clear your browser cache
            Launch a new browser and log into Portal.