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Last Post 08/05/2020 11:05 AM by  Jeremy
MA540 Fatal Records Not Loading to MA54
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Jeremy
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11/16/2018 8:58 PM
    Hi. I'm seeing an issue where invoices that have a fatal error (many invoices that error out for us are after the closing control date) do not load to the MA54 for some reason. Once they encounter a fatal error, they just are "skipped" and don't load into the MA54 tables at all. Has anyone seen this before? Is it a setting? Should they not at least load to MA54??
    JonA
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    11/19/2018 7:23 AM
    We recently applied a CTP to fix an "All Rule Group" issue we were having and now we're getting 35-40 pages of fatal errors that are not appearing in MA54. The error is "Field must be numeric" and it's referencing the DISC DATE field. However all of the invoices are loading in Ap20 and matching (sans cost message) so I don't know why the error is considered "fatal". I have a case open with Infor and we're going to do a Webex session tomorrow.
    Jon Athey - Supply Chain Analyst - Materials Management - MidMichigan Health
    Joan at Stony Brook
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    07/30/2020 1:59 PM
    We are interesting in bringing in EDI 810's via GHX. I have successfully translated some 810's and then tried to run the MA540. Invoices (MA54) are created with errors and we get a fatalexc report showing this error: "Cannot enter both amounts and rates'. Any clues as to what that means?
    Jeremy
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    07/30/2020 3:09 PM
    It's been a long time since I've worked on this, but it sounds like you have details in either the item cost, discount, or similar section that the system expects you to have either the cost or a rate (like discount).
    Have you checked the MA54 record and looked at all of these fields? I'd start here, specifically on the Main tab of the MA54 record. Do you see values in the Discount Amount field and/or Discount Rate field? If you have discounts, then you can't have both a rate and amount (I think).
    Joan at Stony Brook
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    08/05/2020 10:26 AM
    Thank you Jeremy! It turns out that we are not up to date on patches and there is one that specifically addresses this false and misleading message. Once we install this patch we should be ok.

    Joan
    Jeremy
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    08/05/2020 11:05 AM
    Good to hear! Keep us posted if the patch fixed your issue or not!
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