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Forums General Dealing with Lawson / Infor

mylawson.com login

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Anne
New Member
Posts: 4
New Member
12/30/2010 3:10 PM
    I just got a new laptop with Windows 7 and IE 8 on it. When I go to the lawson support site, I type in my user id and password but I can't log in. The screen refreshes, no error message, status bar displays 'Done'. I'm not having trouble with an other web sites. I checked the login is good on my old computer and also using Chrome on the new one. I have disabled popup blocker, reduced security level, made Lawson a trusted site, nothing is working.
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    Jimmy Chiu
    Veteran Member
    Posts: 641
    Veteran Member
    1/3/2011 1:22 PM
      use compatibility view.
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      MARCO3535
      Advanced Member
      Posts: 25
      Advanced Member
      1/3/2011 6:00 PM
        what is a compatibility view & how is that function turned on & used?
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        MARCO3535
        Advanced Member
        Posts: 25
        Advanced Member
        1/3/2011 6:00 PM
          what is a compatibility view & how is that function turned on & used?
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          Anne
          New Member
          Posts: 4
          New Member
          1/3/2011 6:41 PM
            Thanks, but I already tried that and it doesn't work.
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            CindyW
            Veteran Member
            Posts: 169
            Veteran Member
            1/3/2011 8:52 PM
              Make sure youdon't have any third pary browser toolbars installed.
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              Anne
              New Member
              Posts: 4
              New Member
              1/4/2011 9:09 PM
                The only toolbar was the Bing search that came with the new laptop. I went to control panel and uninstalled the Zugo toolbar. Now I can log into the Lawson web site.
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