AnnePrincipal LBI Consultant Avaap  (8 points) New Member Posts:4  Send Message: 
| 12/30/2010 10:10 AM |
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I just got a new laptop with Windows 7 and IE 8 on it. When I go to the lawson support site, I type in my user id and password but I can't log in. The screen refreshes, no error message, status bar displays 'Done'. I'm not having trouble with an other web sites. I checked the login is good on my old computer and also using Chrome on the new one. I have disabled popup blocker, reduced security level, made Lawson a trusted site, nothing is working.
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Jimmy ChiuSystem Analyst Federal Government  (1879 points) Veteran Member Posts:639  Send Message:
| 01/03/2011 8:22 AM |
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use compatibility view.
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MARCO3535PrivatePrivate (59 points) Advanced Member Posts:25 Send Message:
| 01/03/2011 1:00 PM |
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what is a compatibility view & how is that function turned on & used?
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MARCO3535PrivatePrivate(59 points) Advanced Member Posts:25 Send Message:
| 01/03/2011 1:00 PM |
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what is a compatibility view & how is that function turned on & used?
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AnnePrincipal LBI Consultant Avaap (8 points) New Member Posts:4 Send Message:
| 01/03/2011 1:41 PM |
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Thanks, but I already tried that and it doesn't work.
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CindyWPrivatePrivate(424 points) Veteran Member Posts:166 Send Message:
| 01/03/2011 3:52 PM |
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Make sure youdon't have any third pary browser toolbars installed.
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AnnePrincipal LBI Consultant Avaap (8 points) New Member Posts:4 Send Message:
| 01/04/2011 4:09 PM |
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The only toolbar was the Bing search that came with the new laptop. I went to control panel and uninstalled the Zugo toolbar. Now I can log into the Lawson web site.
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