BN100 Deleted BN32 benefits

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Valerie
New Member
Posts: 3
New Member

    Recently we experienced where we had an employee change from a benefits eligible status to an ineligible status.  The employee had made their benefit elections and we processed the BS531, BN531 and BN532 jobs.  This employee had benefits on BN32.  When HR changed their employment status to a benefits inelgible status, and the BN100 was run, the BN100 deleted all of the BN32 entries.  No records exists now.  I've checked term rules and that would just stop a benefit, why would it delete the BN32 entries?  Has anyone else experienced this issue?

    -Val

    thekboose
    Advanced Member
    Posts: 19
    Advanced Member
      If an employee has not had any benefits deductions on a payroll, the benefits are deleted instead of stopped.
      Valerie
      New Member
      Posts: 3
      New Member
        Good to know! Thanks.